Privacy Policy

Our Privacy Policy is designed to ensure that the personal data you provide to us is processed with due care and attention. The owner of Crowdrunning.com is Crowdrunning Ltd (“We” or “Us”) are committed to our users’ privacy.

This policy (together with our Terms and Conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting Crowdrunning.com you are accepting and consenting to the practices described in this policy.

We collect, store, use and protect your personal information in a transparent way in accordance with the Data Protection Act 1998. For the purpose of the Data Protection Act 1988 (the “Act”), the data controller is Crowdrunning Ltd of 145-157 St. John Street, London EC1V 4PY, UK. If you do not agree with our Privacy Policy, then let us know (see below for contact details).

COLLECTION AND USE OF INFORMATION

We may collect the following data:

  • Information about you including but not limited to your name and contact details which you provided while filling out our electronic forms on the website Crowdrunning.com or by corresponding with us by phone, e-mail or otherwise

  • Information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services

  • Information about you from the requests and other messages you submit to this website and the e-mails or letters you send to us

  • Information about your visit to this website including but not limited to weblogs, traffic and location data or any other communication information

  • Information from surveys conducted by Crowdrunning.com from time to time. However, you are not obliged to respond to them

  • Details of transactions you carry out through our site and of the fulfillment of your orders

The personal data collected by us may be used:

  • To meet any request you make on this website and deliver the services you demand

  • To adhere to any contractual Agreements entered into by our website

  • To contact you where it is necessary concerning the services you demand

  • To keep you informed of Crowdrunning.com services and news

  • To improve and develop our service by monitoring website usage

  • To notify you about changes to our services

  • For survey purposes

IP ADDRESSES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

INFORMATION DISCLOSURE

We share your personal information with our staff, business partners, suppliers and contractors only to the extent and for the purpose for which it was supplied (for the avoidance of doubt this may include, but is not limited to, the performance of any contract we enter into with them or you). We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. We may also release information relating to you if we are required to do so by legal process or in response to a subpoena, court order or other legitimate request by an authority.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

  • If  Crowdrunning Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

  • In order to enforce or apply our Terms and Conditions of supply and other agreements; or to protect the rights, property, or safety of Crowdrunning Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

We do not disclose the data you provided to us to any other third parties unless you have specifically consented to it or for the purposes of complying with a legal or regulatory requirement. We may use data or allow relevant third parties to market to you if you have agreed to this option.

DATA SAFEKEEPING

Access to your personal data is only provided to our staff, business partners, suppliers and contractors. The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

The security of your data is a matter of great importance to us. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

We will be using a SSL connection on our website when we collect your requests and billing information. But please remember, even if we use sophisticated encryption we cannot guarantee the security of the transmission of information over the internet. You should realise that such transmission is conducted at your own risk. However information will be kept on secure servers and key information encrypted if transmitted by us.

Although we do not store your credit card or debit card details, any such details that you provide to us may be accessed by and given to third parties, some of whom may be located outside the European Economic Area, who act for us for the purposes set out in this policy and for other purposes approved by you. Such parties may process and store such information, process credit card payments and provide support services on our behalf in respect of any orders placed by you on Crowdrunning.com.

OTHER WEBSITE LINKS

We may include links as well as banner advertisements by clicking on which you will be redirected to other websites which may have different Privacy Policy. We are not responsible for, and have no control over those sites or their content. By using Crowdrunning.com you agree that we do not take on any liability that may arise from the use of any links that appears on Crowdrunning.com

ACCESS AND UPDATE

Our website users have the right to:

  • Ask us for a copy of the information supplied by you that we hold by making request to support@crowdrunning.com. We are entitled to charge you a standard fee for this service but it would be unusual if we do so.

  • Ask us to stop using your personal data or contacting you in the future with special offers or news of new services

Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

OPT-OUT

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you. We will give you the option to opt out of our marketing communications or emails.  If you would like to change these preferences then you should use the unsubscribe link at the bottom of our emails or contact us.

CHANGES TO THIS PRIVACY POLICY

We keep our Privacy Policy under regular review and reserve the right to revise it at any time. It is your obligation to check our website regularly to review our current Privacy Policy. You will be subject to the Privacy Policy in force at the time that you use our website service.

 COPYRIGHT NOTICE

All information incorporated within Crowdrunning.com has been created for and behalf of Crowdrunning Ltd. Unauthorised uses of our trademarks, trade names and logos are prohibited.

COMPLAINS OR QUERIES

We intend to meet the highest standards when collecting and using your personal information. In any case you suspect that our collection or use of information is unfair, misleading or inappropriate we encourage you to bring it to our attention. We are happy to provide any additional information or explanation needed.

 We give no guarantee of the continued existence or availability of any options presented on this site. By using Crowdrunning.com, you assume the risk that the information on this web site may be incomplete, inaccurate, out of date or may not meet your requirements.

Any interpretation of this website’s content, claims or disputes shall be subject to the exclusive jurisdiction of the English Courts under English law.

Our Cookie Policy

What are cookies?

Cookies are small text files created on your device when you visit websites. The information stored in a cookie is used to provide a better user experience. This is achieved directly by remembering a visitor’s preferences and also indirectly through providing the website owners with information about the visitor’s likes and dislikes which are then fed back into the site design.

How We Use Cookies

We have a very simple cookie policy. We only use cookies where it is adding value to the end user. Cookies can be placed by us (First Party) and also by some of our partners (Third Party). We use two types of cookies:

• Session Cookies

• Persistent Cookies

Session Cookies

These are First Party cookies created, managed and destroyed by the website technology. These cookies are created when a visitor first lands on the site and destroyed when the visitor leaves the site. Simple! The information stored in these cookies is very basic, it helps with handling website errors, redirecting visitors to the right section of the site and tracking where the visitors are coming from. No personally identifiable information will be stored or collected.

Persistent Cookies

These are cookies created by third party providers who supply services vital for site operations. These cookies generally have a life time and are automatically destroyed on reaching their expiry time.

Analytics

Analytics are a class of software which monitor visitor behaviour once on the site e.g. a visitor coming to a site will be given a unique identification number. Along with this identification number the cookie will store where the user came from and when. This information will be stored on the computer where the visitor accessed the site. Moving to another computer, this information will not be available. Through Analytics we can determine how to improve our site so that visitors can find what they are looking for quicker. We use Google Analytics to achieve this.

Marketing

There are many different types of marketing cookies. Most of them only store information regarding the visit rather than the visitor. For example, once on the site a third party cookie will hold information about the visit along with whether the visitor purchased the product or not. All information is managed only by sophisticated systems which generalise all the information and are not able to identify any visitor by personal information, only through their interaction on our site. Some of the information from marketing cookies might be used for retargeting visitors who have not purchased a certain product. Again, no personal information is stored here and the retargeting merely works on the principle of visiting the site and not buying.

I still don’t trust cookies. How can I avoid them?

We totally understand your concerns. We are working very hard towards providing our visitors an option to stop any cookies being created when on our site. However, given our reliance on this particular technology this will take some time. You can disable cookies from within your browser and this will not allow any website to create cookies. Please click here to get detailed instructions on disabling cookies based on your browser version.

Please, email us if you have any issues, comments or questions about the above on support@crowdrunning.com

Our Privacy Policy is designed to ensure that the personal data you provide to us is processed with due care and attention. The owner of Crowdrunning.com is Crowdrunning Ltd (“We” or “Us”) are committed to our users’ privacy.

This policy (together with our Terms and Conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting Crowdrunning.com you are accepting and consenting to the practices described in this policy.

We collect, store, use and protect your personal information in a transparent way in accordance with the Data Protection Act 1998. For the purpose of the Data Protection Act 1988 (the “Act”), the data controller is Crowdrunning Ltd of 145-157 St. John Street, London EC1V 4PY, UK. If you do not agree with our Privacy Policy, then let us know (see below for contact details).

COLLECTION AND USE OF INFORMATION

We may collect the following data:

  • Information about you including but not limited to your name and contact details which you provided while filling out our electronic forms on the website Crowdrunning.com or by corresponding with us by phone, e-mail or otherwise

  • Information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services

  • Information about you from the requests and other messages you submit to this website and the e-mails or letters you send to us

  • Information about your visit to this website including but not limited to weblogs, traffic and location data or any other communication information

  • Information from surveys conducted by Crowdrunning.com from time to time. However, you are not obliged to respond to them

  • Details of transactions you carry out through our site and of the fulfillment of your orders

The personal data collected by us may be used:

  • To meet any request you make on this website and deliver the services you demand

  • To adhere to any contractual Agreements entered into by our website

  • To contact you where it is necessary concerning the services you demand

  • To keep you informed of Crowdrunning.com services and news

  • To improve and develop our service by monitoring website usage

  • To notify you about changes to our services

  • For survey purposes

IP ADDRESSES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

INFORMATION DISCLOSURE

We share your personal information with our staff, business partners, suppliers and contractors only to the extent and for the purpose for which it was supplied (for the avoidance of doubt this may include, but is not limited to, the performance of any contract we enter into with them or you). We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. We may also release information relating to you if we are required to do so by legal process or in response to a subpoena, court order or other legitimate request by an authority.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

  • If  Crowdrunning Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

  • In order to enforce or apply our Terms and Conditions of supply and other agreements; or to protect the rights, property, or safety of Crowdrunning Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

We do not disclose the data you provided to us to any other third parties unless you have specifically consented to it or for the purposes of complying with a legal or regulatory requirement. We may use data or allow relevant third parties to market to you if you have agreed to this option.

DATA SAFEKEEPING

Access to your personal data is only provided to our staff, business partners, suppliers and contractors. The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

The security of your data is a matter of great importance to us. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

We will be using a SSL connection on our website when we collect your requests and billing information. But please remember, even if we use sophisticated encryption we cannot guarantee the security of the transmission of information over the internet. You should realise that such transmission is conducted at your own risk. However information will be kept on secure servers and key information encrypted if transmitted by us.

Although we do not store your credit card or debit card details, any such details that you provide to us may be accessed by and given to third parties, some of whom may be located outside the European Economic Area, who act for us for the purposes set out in this policy and for other purposes approved by you. Such parties may process and store such information, process credit card payments and provide support services on our behalf in respect of any orders placed by you on Crowdrunning.com.

OTHER WEBSITE LINKS

We may include links as well as banner advertisements by clicking on which you will be redirected to other websites which may have different Privacy Policy. We are not responsible for, and have no control over those sites or their content. By using Crowdrunning.com you agree that we do not take on any liability that may arise from the use of any links that appears on Crowdrunning.com

ACCESS AND UPDATE

Our website users have the right to:

  • Ask us for a copy of the information supplied by you that we hold by making request to support@crowdrunning.com. We are entitled to charge you a standard fee for this service but it would be unusual if we do so.

  • Ask us to stop using your personal data or contacting you in the future with special offers or news of new services

Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

OPT-OUT

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you. We will give you the option to opt out of our marketing communications or emails.  If you would like to change these preferences then you should use the unsubscribe link at the bottom of our emails or contact us.

CHANGES TO THIS PRIVACY POLICY

We keep our Privacy Policy under regular review and reserve the right to revise it at any time. It is your obligation to check our website regularly to review our current Privacy Policy. You will be subject to the Privacy Policy in force at the time that you use our website service.

 COPYRIGHT NOTICE

All information incorporated within Crowdrunning.com has been created for and behalf of Crowdrunning Ltd. Unauthorised uses of our trademarks, trade names and logos are prohibited.

COMPLAINS OR QUERIES

We intend to meet the highest standards when collecting and using your personal information. In any case you suspect that our collection or use of information is unfair, misleading or inappropriate we encourage you to bring it to our attention. We are happy to provide any additional information or explanation needed.

 We give no guarantee of the continued existence or availability of any options presented on this site. By using Crowdrunning.com, you assume the risk that the information on this web site may be incomplete, inaccurate, out of date or may not meet your requirements.

Any interpretation of this website’s content, claims or disputes shall be subject to the exclusive jurisdiction of the English Courts under English law.

Our Cookie Policy

What are cookies?

Cookies are small text files created on your device when you visit websites. The information stored in a cookie is used to provide a better user experience. This is achieved directly by remembering a visitor’s preferences and also indirectly through providing the website owners with information about the visitor’s likes and dislikes which are then fed back into the site design.

How We Use Cookies

We have a very simple cookie policy. We only use cookies where it is adding value to the end user. Cookies can be placed by us (First Party) and also by some of our partners (Third Party). We use two types of cookies:

• Session Cookies

• Persistent Cookies

Session Cookies

These are First Party cookies created, managed and destroyed by the website technology. These cookies are created when a visitor first lands on the site and destroyed when the visitor leaves the site. Simple! The information stored in these cookies is very basic, it helps with handling website errors, redirecting visitors to the right section of the site and tracking where the visitors are coming from. No personally identifiable information will be stored or collected.

Persistent Cookies

These are cookies created by third party providers who supply services vital for site operations. These cookies generally have a life time and are automatically destroyed on reaching their expiry time.

Analytics

Analytics are a class of software which monitor visitor behaviour once on the site e.g. a visitor coming to a site will be given a unique identification number. Along with this identification number the cookie will store where the user came from and when. This information will be stored on the computer where the visitor accessed the site. Moving to another computer, this information will not be available. Through Analytics we can determine how to improve our site so that visitors can find what they are looking for quicker. We use Google Analytics to achieve this.

Marketing

There are many different types of marketing cookies. Most of them only store information regarding the visit rather than the visitor. For example, once on the site a third party cookie will hold information about the visit along with whether the visitor purchased the product or not. All information is managed only by sophisticated systems which generalise all the information and are not able to identify any visitor by personal information, only through their interaction on our site. Some of the information from marketing cookies might be used for retargeting visitors who have not purchased a certain product. Again, no personal information is stored here and the retargeting merely works on the principle of visiting the site and not buying.

I still don’t trust cookies. How can I avoid them?

We totally understand your concerns. We are working very hard towards providing our visitors an option to stop any cookies being created when on our site. However, given our reliance on this particular technology this will take some time. You can disable cookies from within your browser and this will not allow any website to create cookies. Please click here to get detailed instructions on disabling cookies based on your browser version.

Please, email us if you have any issues, comments or questions about the above on support@crowdrunning.com