Terms & Conditions

This page (together with any document expressly referred to in them) tells you information about us and the legal terms and conditions (“Terms”) on which we sell any of the products (“Products”) listed on our website (“our site”) to you.

These Terms will apply to any contract between us for the sale of Products to you (“Contract”). Please read these Terms carefully and make sure that you understand them, before ordering any Products from our site.  Please note that by ordering any of our Products, you agree to be bound by these Terms and the other documents expressly referred to in it.

You should print a copy of these Terms or save them to your computer for future reference.

We amend these Terms from time to time as set out in clause  5. Every time you wish to order Products, please check these Terms to ensure you understand the terms, which will apply at that time. These Terms were most recently updated on Oct. 25, 2013.

These Terms, and any Contract between us, are only in the English language.

INFORMATION ABOUT US

1.1 We operate the website Crowdrunning.com. We are Crowdrunning Ltd, a company registered in England under company number 8168468 and with our registered office at Crowdrunning Ltd of 145-157 St. John Street, London EC1V 4PY, UK.

1.2 To contact us, please email support@crowdrunnning.com

OUR PRODUCTS

1.3 The images of the Products on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflect the colour of the Products. Your Products may vary slightly from those images.

1.4 The packaging of the Products may vary from that shown on images on our site.

1.5 All Products shown on our site are subject to availability. We will inform you by e-mail as soon as possible if the Product you have ordered is not available and we will not process your order if made.

HOW WE USE YOUR PERSONAL INFORMATION

We only use your personal information in accordance our Privacy Policy. For details, please see our Privacy Policy. Please take the time to read these, as they include important terms which apply to you.

HOW THE CONTRACT IS FORMED BETWEEN YOU AND US

1.6 Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.

1.7 After you place an order, you will receive an e-mail from us acknowledging that we have received your order.  However, please note that this does not mean that your order has been accepted. Our acceptance of your order will take place as described in clause 4.4.

1.8 We will confirm our receipt of your order to you by sending you a courtesy e-mail telling you the same (“Order Confirmation”). The sending of the Order Confirmation does not constitute our acceptance of your order.

1.9 The Contract between us will only be formed when we send you the Order Acceptance.

1.10 For the avoidance of doubt, in the event that your selected campaign’s goal is not reached we will not accept or charge you for your order and no obligations will have arisen between us.

OUR RIGHT TO VARY THESE TERMS

1.11 We may revise these Terms from time to time in the following circumstances:

(a) changes in how we accept payment from you;

(b) changes in relevant laws and regulatory requirements.

1.12 Every time you order Products from us, the Terms in force at that time will apply to the Contract between you and us.

1.13 Whenever we revise these Terms in accordance with this clause  5, we will keep you informed and give you notice of this by stating that these Terms have been amended and the relevant date at the top of this page.

CONSUMER RIGHT OF RETURN AND REFUND

1.14 If you are a consumer, you have a legal right  to cancel a Contract under the Consumer Protection (Distance Selling) Regulations 2000 during the period set out below in clause  6.3. Advice about your legal right to cancel the Contract under those regulations is available from your local Citizens’ Advice Bureau or Trading Standards office.

1.15 However, this cancellation right does not apply in the case of:

(a) any made-to-measure, personalised or custom-made products;

(b) newspapers, periodicals or magazines;

(c) perishable goods, such as food, drink or fresh flowers;

(d) software, DVDs or CDs which have a security seal which you have opened or unsealed.

1.16 Your legal right to cancel a Contract starts from the date of the Order Acceptance, which is when the Contract between us is formed. If the Products have already been delivered to you, you have a period of 7 (seven) working days in which you may cancel, starting from the day after the day you receive the Products. Working days means that Saturdays, Sundays or public holidays are not included in this period.

1.17 In the event that a Contract between us has not yet been formed but you have received an Order Confirmation, you are entitled to cancel the order for Products listed in that Order Confirmation by sending an email to support@crowdrunning.com and stating that you would like the order to be cancelled.

1.18 If you have returned the Products to us under this clause  6 because they are faulty or misdescribed, we will refund the price of a defective Product in full, any applicable delivery charges, and any reasonable costs you incur in returning the item to us.

1.19 We refund you on the credit card or debit card used by you to pay.

1.20 If the Products were delivered to you:

(a) you must return the Products to us as soon as reasonably practicable;

(b) unless the Products are faulty or not as described (in this case, see clause 6.5), you will be responsible for the cost of returning the Products to us or, where relevant, the cost of us collecting the Products from you.

(c) you have a legal obligation to keep the Products in your possession and to take reasonable care of the Products while they are in your possession.

1.21 Details of your legal right to cancel and an explanation of how to exercise it are provided in the Order Acceptance.

1.22 As a consumer, you will always have legal rights in relation to Products that are faulty or not as described. These legal rights are not affected by the returns policy in this clause  6 or these Terms. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office.

DELIVERY

1.23 Your order will be fulfilled by the estimated delivery date set out in the Order Acceptance, unless there is an Event Outside Our Control. If we are unable to meet the estimated delivery date because of an Event Outside Our Control, we will contact you with a revised estimated delivery date.

1.24 Delivery will be completed when we deliver the Products to the address you gave us.

1.25 The Products will be your responsibility from the completion of delivery.

1.26 You own the Products once we have received payment in full, including all applicable delivery charges.

INTERNATIONAL DELIVERY

1.27 We offer international delivery to all countries specified on our Help/FAQ page (“International Delivery Destinations”). However there are restrictions on some Products for certain International Delivery Destinations, so please review the information on our site carefully before ordering Products.

1.28 If you order Products from our site for delivery to one of the International Delivery Destinations, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination.  Please note that we have no control over these charges and we cannot predict their amount.

1.29 You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.

1.30 You must comply with all applicable laws and regulations of the country for which the Products are destined.  We will not be liable or responsible if you break any such law.

PRICE OF PRODUCTS AND DELIVERY CHARGES

1.31 The prices of the Products will be as quoted on our site from time to time. We take reasonable care to ensure that the prices of Products are correct at the time when the relevant information was entered onto the system.

1.32 Prices for our Products may change from time to time, but changes will not affect any order which we have confirmed with a Order Acceptance.

1.33 The price of a Product does not include delivery charges. Our delivery charges are as quoted on our site from time to time. To check relevant delivery charges, please refer to our Help/FAQ page.

HOW TO PAY

1.35 You can only pay for Products using a debit card or credit card. We accept the following cards: Visa & MasterCard.

1.36 Payment for the Products and all applicable delivery charges is in advance. We will charge your debit card or credit card as soon as the campaign reaches its goal.

OUR LIABILITY

1.37 If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into the Contract.

1.38 We only supply the Products for domestic and private use. You agree not to use the product for any commercial, business or re-sale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

1.39 To the fullest extent permitted by the law, we exclude all liability to you for any consequential, indirect or special losses (including economic losses of any nature) or damages.

1.40 Subject to the provisions of this clause, our total liability to you in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the price that you paid for the Products.

EVENTS OUTSIDE OUR CONTROL

1.41 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control is defined below in clause 12.2.

1.42 An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

1.43 If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:

(a) we will contact you as soon as reasonably possible to notify you; and

(b) our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.

INTELLECTUAL PROPERTY RIGHTS

1.44 We may provide you with sample artworks, which are subject to trademarks and/or copyright (as the case may be) that are our property. Accordingly, any use or resale of such artworks is expressly prohibited without our consent.

1.45 In the event that you utilise artworks that are subject to trademarks and/or copyright (as the case may be) owned by third parties, you warrant that you have authorisation to use such artworks and agree to limit your use thereof in accordance with any conditions or restrictions levied by those third parties.

1.46 We reserve the right to reject any order that we, in our absolute discretion, consider to be offensive, indecent, obscene, defamatory, portraying irresponsible use of alcohol or other substances, advocating persecution based on gender, age, race, disability, sexual orientation or national origin, containing explicit sexual content or is otherwise inappropriate.

1.47 You agree not to use our site to create and sell any material that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, an invasion of another person’s privacy, hateful, or racially, ethnically or otherwise objectionable, or that infringes on any patent, trademark, trade secret, copyright or other proprietary rights of any third party.

OTHER IMPORTANT TERMS

1.48 When we refer, in these Terms, to “in writing”, this will include e-mail.

1.49 We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms.

1.50 You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.

1.51 This contract is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties Act) 1999 or otherwise.

1.52 Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

1.53 If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

1.54 These Terms are governed by English law. This means a Contract for the purchase of Products through our site and any dispute or claim arising out of or in connection with it will be governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

1.55 We will not file a copy of the Contract between us.

This page (together with any document expressly referred to in them) tells you information about us and the legal terms and conditions (“Terms”) on which we sell any of the products (“Products”) listed on our website (“our site”) to you.

These Terms will apply to any contract between us for the sale of Products to you (“Contract”). Please read these Terms carefully and make sure that you understand them, before ordering any Products from our site.  Please note that by ordering any of our Products, you agree to be bound by these Terms and the other documents expressly referred to in it.

You should print a copy of these Terms or save them to your computer for future reference.

We amend these Terms from time to time as set out in clause  5. Every time you wish to order Products, please check these Terms to ensure you understand the terms, which will apply at that time. These Terms were most recently updated on Oct. 25, 2013.

These Terms, and any Contract between us, are only in the English language.

INFORMATION ABOUT US

1.1 We operate the website Crowdrunning.com. We are Crowdrunning Ltd, a company registered in England under company number 8168468 and with our registered office at Crowdrunning Ltd of 145-157 St. John Street, London EC1V 4PY, UK.

1.2 To contact us, please email support@crowdrunnning.com

OUR PRODUCTS

1.3 The images of the Products on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflect the colour of the Products. Your Products may vary slightly from those images.

1.4 The packaging of the Products may vary from that shown on images on our site.

1.5 All Products shown on our site are subject to availability. We will inform you by e-mail as soon as possible if the Product you have ordered is not available and we will not process your order if made.

HOW WE USE YOUR PERSONAL INFORMATION

We only use your personal information in accordance our Privacy Policy. For details, please see our Privacy Policy. Please take the time to read these, as they include important terms which apply to you.

HOW THE CONTRACT IS FORMED BETWEEN YOU AND US

1.6 Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.

1.7 After you place an order, you will receive an e-mail from us acknowledging that we have received your order.  However, please note that this does not mean that your order has been accepted. Our acceptance of your order will take place as described in clause 4.4.

1.8 We will confirm our receipt of your order to you by sending you a courtesy e-mail telling you the same (“Order Confirmation”). The sending of the Order Confirmation does not constitute our acceptance of your order.

1.9 The Contract between us will only be formed when we send you the Order Acceptance.

1.10 For the avoidance of doubt, in the event that your selected campaign’s goal is not reached we will not accept or charge you for your order and no obligations will have arisen between us.

OUR RIGHT TO VARY THESE TERMS

1.11 We may revise these Terms from time to time in the following circumstances:

(a) changes in how we accept payment from you;

(b) changes in relevant laws and regulatory requirements.

1.12 Every time you order Products from us, the Terms in force at that time will apply to the Contract between you and us.

1.13 Whenever we revise these Terms in accordance with this clause  5, we will keep you informed and give you notice of this by stating that these Terms have been amended and the relevant date at the top of this page.

CONSUMER RIGHT OF RETURN AND REFUND

1.14 If you are a consumer, you have a legal right  to cancel a Contract under the Consumer Protection (Distance Selling) Regulations 2000 during the period set out below in clause  6.3. Advice about your legal right to cancel the Contract under those regulations is available from your local Citizens’ Advice Bureau or Trading Standards office.

1.15 However, this cancellation right does not apply in the case of:

(a) any made-to-measure, personalised or custom-made products;

(b) newspapers, periodicals or magazines;

(c) perishable goods, such as food, drink or fresh flowers;

(d) software, DVDs or CDs which have a security seal which you have opened or unsealed.

1.16 Your legal right to cancel a Contract starts from the date of the Order Acceptance, which is when the Contract between us is formed. If the Products have already been delivered to you, you have a period of 7 (seven) working days in which you may cancel, starting from the day after the day you receive the Products. Working days means that Saturdays, Sundays or public holidays are not included in this period.

1.17 In the event that a Contract between us has not yet been formed but you have received an Order Confirmation, you are entitled to cancel the order for Products listed in that Order Confirmation by sending an email to support@crowdrunning.com and stating that you would like the order to be cancelled.

1.18 If you have returned the Products to us under this clause  6 because they are faulty or misdescribed, we will refund the price of a defective Product in full, any applicable delivery charges, and any reasonable costs you incur in returning the item to us.

1.19 We refund you on the credit card or debit card used by you to pay.

1.20 If the Products were delivered to you:

(a) you must return the Products to us as soon as reasonably practicable;

(b) unless the Products are faulty or not as described (in this case, see clause 6.5), you will be responsible for the cost of returning the Products to us or, where relevant, the cost of us collecting the Products from you.

(c) you have a legal obligation to keep the Products in your possession and to take reasonable care of the Products while they are in your possession.

1.21 Details of your legal right to cancel and an explanation of how to exercise it are provided in the Order Acceptance.

1.22 As a consumer, you will always have legal rights in relation to Products that are faulty or not as described. These legal rights are not affected by the returns policy in this clause  6 or these Terms. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office.

DELIVERY

1.23 Your order will be fulfilled by the estimated delivery date set out in the Order Acceptance, unless there is an Event Outside Our Control. If we are unable to meet the estimated delivery date because of an Event Outside Our Control, we will contact you with a revised estimated delivery date.

1.24 Delivery will be completed when we deliver the Products to the address you gave us.

1.25 The Products will be your responsibility from the completion of delivery.

1.26 You own the Products once we have received payment in full, including all applicable delivery charges.

INTERNATIONAL DELIVERY

1.27 We offer international delivery to all countries specified on our Help/FAQ page (“International Delivery Destinations”). However there are restrictions on some Products for certain International Delivery Destinations, so please review the information on our site carefully before ordering Products.

1.28 If you order Products from our site for delivery to one of the International Delivery Destinations, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination.  Please note that we have no control over these charges and we cannot predict their amount.

1.29 You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.

1.30 You must comply with all applicable laws and regulations of the country for which the Products are destined.  We will not be liable or responsible if you break any such law.

PRICE OF PRODUCTS AND DELIVERY CHARGES

1.31 The prices of the Products will be as quoted on our site from time to time. We take reasonable care to ensure that the prices of Products are correct at the time when the relevant information was entered onto the system.

1.32 Prices for our Products may change from time to time, but changes will not affect any order which we have confirmed with a Order Acceptance.

1.33 The price of a Product does not include delivery charges. Our delivery charges are as quoted on our site from time to time. To check relevant delivery charges, please refer to our Help/FAQ page.

HOW TO PAY

1.35 You can only pay for Products using a debit card or credit card. We accept the following cards: Visa & MasterCard.

1.36 Payment for the Products and all applicable delivery charges is in advance. We will charge your debit card or credit card as soon as the campaign reaches its goal.

OUR LIABILITY

1.37 If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into the Contract.

1.38 We only supply the Products for domestic and private use. You agree not to use the product for any commercial, business or re-sale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

1.39 To the fullest extent permitted by the law, we exclude all liability to you for any consequential, indirect or special losses (including economic losses of any nature) or damages.

1.40 Subject to the provisions of this clause, our total liability to you in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the price that you paid for the Products.

EVENTS OUTSIDE OUR CONTROL

1.41 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control is defined below in clause 12.2.

1.42 An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

1.43 If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:

(a) we will contact you as soon as reasonably possible to notify you; and

(b) our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.

INTELLECTUAL PROPERTY RIGHTS

1.44 We may provide you with sample artworks, which are subject to trademarks and/or copyright (as the case may be) that are our property. Accordingly, any use or resale of such artworks is expressly prohibited without our consent.

1.45 In the event that you utilise artworks that are subject to trademarks and/or copyright (as the case may be) owned by third parties, you warrant that you have authorisation to use such artworks and agree to limit your use thereof in accordance with any conditions or restrictions levied by those third parties.

1.46 We reserve the right to reject any order that we, in our absolute discretion, consider to be offensive, indecent, obscene, defamatory, portraying irresponsible use of alcohol or other substances, advocating persecution based on gender, age, race, disability, sexual orientation or national origin, containing explicit sexual content or is otherwise inappropriate.

1.47 You agree not to use our site to create and sell any material that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, an invasion of another person’s privacy, hateful, or racially, ethnically or otherwise objectionable, or that infringes on any patent, trademark, trade secret, copyright or other proprietary rights of any third party.

OTHER IMPORTANT TERMS

1.48 When we refer, in these Terms, to “in writing”, this will include e-mail.

1.49 We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms.

1.50 You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.

1.51 This contract is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties Act) 1999 or otherwise.

1.52 Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

1.53 If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

1.54 These Terms are governed by English law. This means a Contract for the purchase of Products through our site and any dispute or claim arising out of or in connection with it will be governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

1.55 We will not file a copy of the Contract between us.